Senior Store Operations Manager

17 hours ago


Chorley, Lancashire, United Kingdom The Retail Appointment Live Full time
About The Role

We are seeking an experienced Senior Store Operations Manager to join our team at The Retail Appointment Live. In this key role, you will be responsible for overseeing the day-to-day operations of the store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Sales and Profit: Assist the Store Manager in achieving sales targets, identify opportunities for further sales development, and ensure staff are motivated to maximise sales.
  • Customer Service: Demonstrate good customer awareness and interaction at all times, monitor and improve customer service levels, and develop product knowledge among staff.
  • Staff Management: Assist in the induction of new staff, train and develop staff in line with company guidelines, build the team, and potentialise individual ability.
Requirements
  • Estimated Salary: £35,000 - £45,000 per annum, depending on experience.
  • Experience: 1-3 years of retail management experience.
  • Skills: Excellent communication and leadership skills, ability to work under pressure, and strong problem-solving skills.


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