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Receptionist - Fine Dining Chinese Restaurant

2 months ago

London, Greater London, United Kingdom Tao group Full time

Opportunity to Work in a Modern Chinese Restaurant

About Us

Tao Group is a leading hospitality company that operates a range of high-end restaurants and bars in London. We are currently seeking a talented Receptionist to join our team at Yauatcha Soho, a modern Chinese restaurant in the heart of the city.

About the Role

We are looking for a highly organized and customer-focused individual to provide exceptional service to our guests. As a Receptionist, you will be the first point of contact for our customers and will be responsible for managing the front-of-house operations, including greeting guests, handling reservations, and providing information about our menu and services.

Key Responsibilities

  • Provide exceptional customer service to all guests, ensuring a warm and welcoming experience
  • Manage the front-of-house operations, including greeting guests, handling reservations, and providing information about our menu and services
  • Work closely with the restaurant team to ensure seamless service and high standards of quality
  • Assist with administrative tasks, such as answering phone calls and responding to emails
  • Participate in ongoing training and development to improve skills and knowledge

Requirements

  • Previous experience in a Receptionist role, preferably in a fast-paced environment
  • Excellent communication and interpersonal skills, with a friendly and approachable demeanor
  • Impeccable appearance and a good command of English
  • Availability to work full-time and be flexible
  • Ability to work under pressure and maintain a high level of professionalism

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career development and advancement
  • 50% staff discount across all Tao Group restaurants
  • Wellbeing resources, including nutritional seminars and home workouts
  • Access to Maven: Resources and advice platform for reproductive and family health
  • Employee Assistance Programme, featuring confidential support for team members
  • Company-wide seasonal staff parties and celebration events
  • Gifts for Christmas, Chinese New Year, birthdays, and long service milestones
  • Training and development opportunities, including WSET and public speaking
  • International career opportunities
  • Fun activities to support chosen charities, help the environment, and the communities that we live in