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Fitness Operations Manager
1 month ago
Everlast Gyms is seeking a highly motivated and experienced Gym Business Manager to lead our team in all sales and operational processes. The ideal candidate will have a keen eye for detail, strong leadership qualities, and the ability to adapt to challenging situations.
Responsibilities:
- Represent Everlast Gyms as an ambassador for fitness and demonstrate our elevated ways of working.
- Drive all revenue lines from membership sales to product and secondary sales to drive overall profitability of the gym.
- Effectively manage controllable costs such as stock orders and cleaning supplies to eliminate wastage and overspend.
- Lead by example on reception and the gym floor in this member-facing role designed to enhance every visit.
- Ensure central processes like FUNDAMENTALS, ASCEND, and MOVE are followed and delivered to the highest level consistently.
- Drive collective buy-in to national focuses and incentives like #WorkoutWednesday and #WeCommunicate.
- Lead the recruiting, monitoring, training, and onboarding of new team members within your gym.
- Ensure that all daily, weekly, and monthly operational processes are completed consistently and to a high standard.
- Willing and able to deliver honest, constructive feedback regularly to support all team members in achieving their potential and challenging them daily.
- Be resilient and agile to react to challenging situations and find solutions.
- Able to effectively manage all policies and procedures including Health and Safety, including pool plant operations.
- Ensure consistently high standards of cleanliness and presentation at all times whether on-shift or not.
Requirements:
- Passion for health, fitness, and wellness.
- Level 2 qualification in fitness (desirable).
- 1+ year previous management role experience within the fitness industry.
- Strong leadership qualities.
- Adaptability in communication and management style depending on the team member and their drivers.
- A positive, solutions-driven mindset in the face of adversity.
- A member champion mentality with exceptional interpersonal skills.
- Driven and ambitious with a keen desire to learn and develop both behaviours and competencies specific to the role.
- Flexibility in working hours and location to support the needs of the business including weekends and Bank Holidays when required.
About Everlast Gyms:
Everlast Gyms is a dynamic and fast-paced company that is passionate about health, fitness, and wellness. We are committed to providing our members with an exceptional experience and our team with the tools and support they need to succeed.
We are looking for a Gym Business Manager who shares our values and is passionate about delivering exceptional results. If you are a motivated and experienced professional who is looking for a new challenge, we would love to hear from you.
