Retail Banking Specialist

5 days ago


Basingstoke, Hampshire, United Kingdom Metro Bank Plc Full time

We are looking for a Retail Banking Specialist to join our team at Metro Bank Plc. As a key member of our retail banking team, you will provide exceptional customer service, manage cash handling operations, and ensure accurate processing of transactions.

The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work well under pressure. You will be responsible for maintaining accurate records, managing cash handling operations, and ensuring that all transactions are processed accurately and efficiently.

We offer a competitive salary of £26,000 - £31,000 per annum, depending on experience, plus a comprehensive benefits package including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and colleague discounts. Our comprehensive training program will equip you with the necessary skills to succeed in this role.

Key Responsibilities:

  • PROVIDE EXCEPTIONAL CUSTOMER SERVICE THROUGH EFFECTIVE COMMUNICATION AND PROBLEM-SOLVING SKILLS.
  • Maintain accurate records of customer interactions, transactions, and product sales.
  • MANAGE CASH HANDLING OPERATIONS ACCURATELY AND EFFICIENTLY, ENSURING THAT ALL TRANSACTIONS ARE PROCESSED ACCURATELY AND TIMELY.
  • CONTINUALLY DEVELOP KNOWLEDGE OF OUR PRODUCTS AND SERVICES TO DELIVER TAILORED SOLUTIONS TO CUSTOMERS' FINANCIAL NEEDS.

If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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