Senior Administrative Assistant Role

3 weeks ago


Chandler's Ford, United Kingdom Arco Recruitment Ltd Full time
Role Summary: We are seeking a highly organized and detail-oriented individual to join our South Support team as a Senior Administrative Assistant. In this role, you will play a crucial part in ensuring the smooth operation of our credit control processes, providing exceptional customer service, and maintaining the highest standards of administrative support.

Key Responsibilities:
  • Contact customers via phone, email, or post to recover outstanding debts or arrange alternative payment methods.
  • Manage the credit control process, utilizing local knowledge and Company Systems to ensure accurate and timely debt collection.
  • Build and maintain positive relationships with customers, addressing their concerns and resolving issues efficiently.
  • Process new customer applications, including credit and cash card accounts, while ensuring compliance with Company Policy.

What You'll Need: To excel in this position, you should have solid administrative skills, excellent communication abilities, and a keen eye for detail. Previous experience in a similar role would be beneficial, but not essential.

Salary and Benefits: The estimated annual salary for this role is £37,500 - £42,000, depending on your background and experience. You can also look forward to ongoing training and development opportunities, a dynamic work environment, and a comprehensive benefits package.

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