Front Office Coordinator
5 days ago
We are seeking a highly skilled and experienced Hotel Receptionist to join our Front Office Team at The Spencer Hotel. As a key member of our team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience during their stay.
Key Responsibilities:
- Manage the front desk operations, including check-in, check-out, and guest services
- Provide accurate and efficient information to guests regarding hotel facilities, services, and local attractions
- Handle guest complaints and resolve issues in a professional and courteous manner
- Process payments, handle cash and credit transactions, and maintain accurate records
- Collaborate with other departments to ensure seamless guest experience
Requirements:
- Previous experience in a hotel front office or customer service role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
- Fluent level of spoken and written English
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
The Spencer Hotel is a member of the MHL Hotel Collection, located in the heart of Dublin's financial district. We offer a range of amenities and services to our guests, including a restaurant, bar, and fitness center. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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