Strategic Partnership Delivery Manager

4 weeks ago


Gillingham, Kent, United Kingdom Mears Full time

About the Role

We are seeking a highly skilled and experienced Partnership Delivery Leader to lead our repairs maintenance, voids, energy, and planned works contract with Medway Council. This role will be responsible for managing the successful delivery of services in collaboration with our partners, ensuring high standards of performance and customer satisfaction.

Through strong and visible leadership, you will effectively and consistently deliver exceptional results. Representing the business well, you will lead a team of operational, technical, and commercial colleagues whilst developing relationships with clients, our customers, and key stakeholders. You will be responsible for managing and implementing the organisation's strategic and operational plans and using insight to drive continuous improvement.

Key Responsibilities:

  • Lead the partnership delivery team to ensure timely and cost-effective delivery of repairs maintenance, voids energy and planned works.
  • Develop and maintain strong relationships with key stakeholders, including clients and internal teams.
  • Oversee contract management activities including performance, quality, commercial outcomes, and reporting.
  • Drive continuous improvement to enhance operational efficiency, service, quality, and client satisfaction.

Role Criteria:

  • Understanding and experience of social housing maintenance contracts is essential.
  • Strong customer service ethos and commitment to deliver great customer experience for our customers.
  • Experience of delivering planned energy works through the PAS framework.
  • Knowledge of SHDF.
  • Experience of delivering planned works programmes more than £5m pa.
  • Experience of leading a team in a senior / strategic role.
  • Experience of leading mobilisation of a new contract.
  • Excellent communication skills with the ability to influence and challenge internally and externally.
  • Knowledge of contracts and contract management.
  • Commercially astute.
  • Strong organisational skills with the ability to prioritise workloads to achieve targets.
  • Ability to proactively manage, analyse and influence outcomes utilising data.
  • Evidence of achieving, monitoring, and managing performance targets.
  • Management of complaints which are promptly resolved and dealt with appropriately.
  • Detailed and up-to-date knowledge of health and safety practices.
  • Full current UK driving licence.

Benefits we can offer you:

  • 25 days annual leave plus bank holidays.
  • Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work.
  • Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
  • Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
  • Family friendly policies.
  • Car allowance.


  • Gillingham, Kent, United Kingdom Mears Full time

    About MearsWe are a leading provider of repair and maintenance services to social housing clients. Our commitment to delivering high-quality services has earned us a strong reputation in the industry.We are seeking an experienced Strategic Partnership Manager to lead our partnership delivery team. As a key member of our operations team, you will be...


  • Gillingham, Kent, United Kingdom Mears Full time

    About the RoleWe are seeking a highly skilled and experienced Partnership Delivery Leader to lead our repairs, maintenance, voids, energy, and planned works contract with Medway Council. This role will be responsible for managing the successful delivery of services in collaboration with our partners, ensuring high standards of performance and customer...


  • Gillingham, Kent, United Kingdom Mears Full time

    About the Partnership Delivery RoleAt Mears, we seek a highly skilled Partnership Delivery Leader to oversee the successful delivery of services in collaboration with our partners. This individual will manage a team of operational, technical, and commercial colleagues, ensuring high standards of performance and customer satisfaction.Key Responsibilities:Lead...


  • Gillingham, Kent, United Kingdom Mears Full time

    About the Partnership Delivery RoleWe're seeking a highly skilled and experienced Partnership Delivery Lead to lead our repairs maintenance, voids, energy, and planned works contract with a key partner. This role will be responsible for managing the successful delivery of services in collaboration with our partners, ensuring high standards of performance and...


  • Gillingham, Kent, United Kingdom Venn Group Full time

    Job Summary:We are seeking an experienced HR Business Partner to join our Corporate and Planned Care Division. The successful candidate will provide strategic HR advice and support to senior leaders, ensuring the workforce is aligned to achieve business priorities and objectives.Key Responsibilities:Develop and monitor divisional workforce plans to support...


  • Gillingham, Kent, United Kingdom Cobb & Jones Full time

    Job DescriptionStrategic Financial Manager | Medway | £40kCobb & Jones, an established and growing business, is seeking a Strategic Financial Manager to join their busy finance team of 10 people, based full-time in their Gillingham office.The business has been a private equity-backed company since 2019 and has plans for further acquisitions.Key...


  • Gillingham, Kent, United Kingdom Meridian Business Support Full time

    We are seeking a highly skilled Strategic Financial Manager to play a pivotal role in driving financial performance and ensuring sound financial planning and analysis across departments at Meridian Business Support.Key Responsibilities:Act as the Head of Financial Management, providing strategic financial guidance to stakeholders.Lead budgeting, forecasting,...


  • Gillingham, Kent, United Kingdom Venn Group Full time

    Job Purpose:To provide a professional, strategic HR service, ensuring up-to-date expert advice, support, and practice covering all staff. The post holder will lead a specific TUPE programme, providing expert advice and support, and will be responsible for developing and monitoring divisional-level workforce plans that support the delivery of strategic...


  • Gillingham, Kent, United Kingdom Public Practice Recruitment Ltd Full time

    Job Title: Strategic Audit LeaderJob Purpose:As a Strategic Audit Leader, you will be responsible for leading the audit function, working closely with Partners to align service delivery with the firm's commercial goals. You will oversee the provision of audits from planning to completion, including identifying new processes to improve efficiencies. You will...


  • Gillingham, Kent, United Kingdom Technical Placements Full time £52,000

    Job Title: Governance and Policy Manager - Strategic AdvisorAre you a motivated and strategic thinker who is committed to promoting good governance and effective use of policy, risk management and team training? We are seeking an experienced Governance and Policy Manager - Strategic Advisor to join our dynamic team at MKC Training.As a Governance and Policy...


  • Gillingham, Kent, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Route Delivery Manager to join our team at beBee Professionals in Gillingham, United Kingdom. As a key member of our logistics team, you will be responsible for ensuring timely and safe delivery of goods to customers, maintaining excellent service and adherence to delivery schedules.Key Responsibilities:Drive and deliver goods to...


  • Gillingham, Kent, United Kingdom Meridian Business Support Full time

    Company Overview: At Meridian Business Support, we are seeking a highly skilled Strategic Financial Consultant to drive financial performance and ensure sound financial planning across our organization.Salary: £30.18 per hour (full-time, 37.5 hours per week, Monday to Friday)Job Description: As the Head of Financial Management, you will provide strategic...


  • Gillingham, Kent, United Kingdom Meridian Business Support Full time

    We are seeking an experienced Strategic Finance Leader to drive financial performance and ensure sound financial planning and analysis across departments.The ideal candidate will have a proven track record in financial management and a strong understanding of financial regulations and company policies.The Financial Management Specialist will be responsible...


  • Gillingham, Kent, United Kingdom ARDETA SEARCH LIMITED Full time

    Ardeta Search is partnering with a leading public sector client based in Kent to fill a Strategic Financial Liaison position on a three-month contract basis.About the RoleAs a key member of the organisation, you will play a pivotal role in shaping financial strategies and supporting informed decision-making across the organisation. Your expertise will be...


  • Gillingham, Kent, United Kingdom Your World Recruitment Group Full time

    Job DescriptionJob Title: HR Business PartnerJob type: FTCLocation: Gillingham, KentSector: HealthcareBand: 8aDuration: 12-month FTCPay Rate: £53,755 to £60,504 per annumAll rates depending on skills, experience, and qualificationsHours: 37.5 Hours per week Remote/Hybrid: TBC by clientJob Purpose:To provide a professional strategic HR service, ensuring...


  • Gillingham, Kent, United Kingdom Your World Recruitment Group Full time

    About the RoleWe are seeking a highly experienced Strategic Financial Partner to join our team at Your World Recruitment Group. This is an exciting opportunity for a finance professional with expertise in financial management, policy, and regulations to work closely with our clients in the NHS.As a Strategic Financial Partner, you will be responsible for...

  • Senior Team Lead

    2 weeks ago


    Gillingham, Kent, United Kingdom John Lewis Partnership Full time

    Job Description:Team Manager Role:As a Team Manager at the John Lewis Partnership, you will play a critical role in leading and developing a team of Partners to deliver exceptional customer service and drive sales growth.Key Responsibilities:Team Leadership: Lead and manage a team of Partners to achieve sales targets, improve customer satisfaction, and...


  • Gillingham, Kent, United Kingdom Kent and Medway NHS and Social Care Partnership... Full time

    Exciting Opportunity for a Clinical Psychologist Kent and Medway NHS and Social Care Partnership Trust is seeking a highly skilled Clinical Psychologist to lead our Mental Health Services team. As an Operational Lead, you will be responsible for overseeing the delivery of psychological therapies to working-age adults with severe and complex mental health...


  • Gillingham, Kent, United Kingdom Kent & Medway NHS & Social Care Partnership Trust Full time

    About the Role:We are seeking an experienced Occupational Therapist to join our team at Kent and Medway NHS and Social Care Partnership Trust. As a Band 6 Occupational Therapist, you will work directly with service users in their homes and communities, providing holistic and person-centred occupational therapy assessments and interventions.Main...

  • Team Leader

    4 weeks ago


    Gillingham, Kent, United Kingdom John Lewis Partnership Full time

    Job Summary: As a Team Manager at the John Lewis Partnership, you will be responsible for leading a team of Partners to deliver exceptional customer service and drive sales growth in a fast-paced retail environment.Key Responsibilities:Lead and motivate a team of Partners to achieve sales targets and provide excellent customer service.Develop and implement...