Account Manager

4 weeks ago


Chelmsford, Essex, United Kingdom Gallagher Full time
About the Role

We are seeking a highly skilled Account Manager to join our Housing Division in Chelmsford. As a key member of our team, you will be responsible for providing exceptional account servicing support and ensuring effective servicing of client accounts.

Key Responsibilities
  • Provide account servicing support and ensure effective servicing of client accounts
  • Work with experienced Account Managers & Directors to provide outstanding service to clients
  • Create documents for new customers, including mid-term adjustments and renewals information
  • Ensure accurate recording of customer details and timely entry into the system
  • Obtain renewal terms for customers and explore alternative options
  • Prepare renewal closings from meeting minutes and ensure cover is bound by renewal date
  • Manage insurer and customer queries about policies
  • Confirm cover with insurers, process policies, and chase outstanding documentation
  • Deal with account queries and credit control matters, highlighting any concerns
  • Apply fundamental legal and regulatory policy in relation to internal policies and the insurance contract
About You

We are looking for a Commercial insurance professional with a strong background in account management and customer service. You will have a Chartered Insurance Institute qualification, such as Cert CII or Dip CII, and be educated to GCSE standard or equivalent. You will also have experience working to targets within a regulated framework and achieving SLAs.

What We Offer

As a valued member of our team, you will receive a competitive salary, great teams, and exciting career opportunities. You will also be eligible for a wide range of benefits, including a minimum of 25 days holiday, a defined contribution pension scheme, life insurance, income protection, and health cash plan or private medical insurance.


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