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Beauty Consultant
2 months ago
Location: John Lewis Milton Keynes
Contract: Permanent, Part Time, 22 hours
About the Role:
As a Fragrance & Beauty Sales Consultant, you will be the ultimate Chanel ambassador, embodying our values and DNA. You will play a key role in our mission to create a unique and personalized experience for our clients.
Your Key Responsibilities:
- Demonstrate your passion and knowledge in Fragrance, Makeup, and Skincare
- Create a tailored experience for our clients, authentic and personalized to their needs
- Ensure excellence in client service, adhering to Chanel's rituals and standards
- Build and develop long-lasting relationships to recruit, retain, and increase client loyalty
- Contribute to sales performance by leveraging products, services, clienteling tools, events, and cross-selling among categories
- Uphold an omni-channel mindset for a seamless experience from in-store to online and vice versa
- Be part of a collaborative and inclusive community to achieve individual and collective goals
What We're Looking For:
- Service-oriented approach with a proven experience in client-facing roles
- Confidence in applying product expertise to client needs and suggesting alternative choices
- Fragrance and Beauty product knowledge to close sales linking product knowledge to client needs
- Empathy and active listening to understand and adapt the selling ceremony to client needs
- Passion for Fragrance and Beauty products, services, and the ability to demonstrate it to customers, managers, and team members
- Problem-solving attitude to overcome obstacles and objections with a positive attitude
What You'll Gain:
- The opportunity to work with a leader in the luxury industry, Chanel, Inc.
- A chance to develop your skills and expertise through training initiatives and conferences
- A collaborative and inclusive work environment with inspirational colleagues and managers
Benefits:
Our employee benefits have been created to support you across your professional and personal life by offering:
- Physical Wellbeing: Private Medical Insurance, Online GP App, and Cycle Scheme participation
- Financial Wellbeing: Pension, Life Assurance, and Retail Discounts
- Lifestyle: Arts & Culture Ticket Discounts, Chanel Product Discounts, and Employee Recognition