Team Member

2 weeks ago


London, Greater London, United Kingdom Hilton Worldwide, Inc. Full time
Job Overview

Hilton Worldwide, Inc. is seeking a highly motivated Team Member to join our team as a Guest Experience Specialist. In this role, you will be responsible for delivering exceptional customer service and ensuring the overall cleanliness and comfort of our hotel.

This is a casual position offering flexibility in scheduling. You will work alongside our team to maintain high standards of cleanliness and customer satisfaction.

As a valued member of our team, you can expect:

  • A competitive hourly rate of £11.80 per hour
  • The opportunity to work flexible hours that suit your availability
  • Free and healthy meals when on duty
  • Free parking (subject to availability)
  • A modern and inclusive team members' area
Key Responsibilities

Your key responsibilities will include:

  • Maintaining the highest standards of cleanliness throughout the hotel
  • Providing exceptional customer service to our guests
  • Reporting lost property, accidents, maintenance issues, or other incidents
  • Ensuring guests are welcomed and prompt assistance is provided when needed
  • Maintaining professionalism with members at all times
  • Ensuring compliance with all health and safety regulations
Requirements

To be successful in this role, you should possess:

  • Strong interpersonal skills
  • A commitment to delivering a high level of customer service
  • The ability to work in a consistently professional and helpful manner
Benefits

In addition to a competitive hourly rate and flexible working hours, we offer:

  • The ability to instantly access and withdraw up to 40% of your earned wages whenever you need to and at no additional cost
  • The opportunity to work additional hours when you can
  • Free and healthy meals when on duty
  • Free parking (subject to availability)
  • A modern and inclusive team members' area

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