Team Member
2 weeks ago
Hilton Worldwide, Inc. is seeking a highly motivated Team Member to join our team as a Guest Experience Specialist. In this role, you will be responsible for delivering exceptional customer service and ensuring the overall cleanliness and comfort of our hotel.
This is a casual position offering flexibility in scheduling. You will work alongside our team to maintain high standards of cleanliness and customer satisfaction.
As a valued member of our team, you can expect:
- A competitive hourly rate of £11.80 per hour
- The opportunity to work flexible hours that suit your availability
- Free and healthy meals when on duty
- Free parking (subject to availability)
- A modern and inclusive team members' area
Your key responsibilities will include:
- Maintaining the highest standards of cleanliness throughout the hotel
- Providing exceptional customer service to our guests
- Reporting lost property, accidents, maintenance issues, or other incidents
- Ensuring guests are welcomed and prompt assistance is provided when needed
- Maintaining professionalism with members at all times
- Ensuring compliance with all health and safety regulations
To be successful in this role, you should possess:
- Strong interpersonal skills
- A commitment to delivering a high level of customer service
- The ability to work in a consistently professional and helpful manner
In addition to a competitive hourly rate and flexible working hours, we offer:
- The ability to instantly access and withdraw up to 40% of your earned wages whenever you need to and at no additional cost
- The opportunity to work additional hours when you can
- Free and healthy meals when on duty
- Free parking (subject to availability)
- A modern and inclusive team members' area
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