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Service Manager

2 months ago

Ayr, South Ayrshire, United Kingdom CrossReach Full time

Job Summary

CrossReach is seeking a dedicated and experienced Service Manager to oversee the management of our residential and respite care services. As a key member of our team, you will be responsible for ensuring high-quality standards, contributing to the strategic direction of CrossReach, and developing new services based on local needs.

Key Responsibilities

  • Manage staff and resources to deliver exceptional care and support to older adults with dementia
  • Oversee budget control and financial management
  • Develop and implement quality improvement initiatives
  • Participate in strategic planning and prepare annual reports
  • Ensure compliance with policies and procedures, and manage incidents and complaints
  • Liaise with internal and external partners, and deputise for the Head of Service as needed

Requirements

  • SVQ Level 4 in Social Care or equivalent qualification
  • Management qualification or actively working towards one
  • Previous experience in Care Home Management or working with individuals living with Dementia
  • Strong Christian faith and ability to uphold CrossReach's Christian ethos
  • Basic computer literacy, membership of the Protecting Vulnerable Groups (PVG) Scheme, and SSSC registration

What We Offer

  • Access to exclusive retail and leisure discounts through our rewards scheme
  • Generous contributory pension plan and death in service benefit
  • Enhanced family-friendly policies and health cash plan
  • Professional membership fees contribution and training and development opportunities

About CrossReach

CrossReach is a leading social care provider in Scotland, with over 150 years of experience in delivering high-quality services to people of all ages. We are committed to creating an inclusive and inspiring environment where individuals feel valued and respected, and where people can belong, thrive, and be their very best.