Branch Operations Manager

5 days ago


Chesterfield, Derbyshire, United Kingdom Probe UK Full time £35,000 - £40,000

Key Responsibilities

  • Manage the diaries of a small team of technicians, support staff, and sales team
  • Evaluate and improve processes to increase efficiency and productivity
  • Develop and mentor staff to enhance their skills and knowledge
  • Maintain excellent customer service and quality standards
  • Ensure compliance with company, manufacturer, and health and safety policies
  • Analyze department KPI and financial reports to inform business decisions

Requirements

  • Proven track record of effective scheduling
  • PASSION FOR DELIVERING GREAT CUSTOMER SERVICE
  • High levels of literacy and numeracy
  • Good organisational and IT skills
  • High levels of accuracy and attention to detail
  • Ability to maintain calm under pressure
  • Understanding of modern motor vehicle technology
  • Excellent people management skills

The salary for this role is £35,000 - £40,000 dependant on experience, and you will also receive a £4,000 annual bonus, paid quarterly, 23 days holiday plus bank holidays, Life insurance cover, Profit Related Pay, Employee Assistance Programme, and Full Training provided.



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