Application Specialist

4 weeks ago


Birmingham, Birmingham, United Kingdom ACS Business Performance Ltd Full time
Job Title: Field Applications Specialist

ACS Business Performance Ltd is seeking a highly skilled Field Applications Specialist to join our team. As a key member of our delivery team, you will be responsible for the successful delivery of application projects, ensuring high levels of customer satisfaction.

Key Responsibilities:
  1. Installation and Script Development: Perform installations and develop scripts to meet customer specifications, ensuring seamless project delivery.
  2. Customer Training and Support: Conduct customer training courses, compile statistics, and create presentations as required, providing exceptional customer support.
  3. Troubleshooting and Escalation: Troubleshoot any issues and escalate problems when they impact project delivery timelines, ensuring timely resolution.
  4. Quality Assurance and Support: Support and perform quality assurance-related activities, ensuring high-quality project delivery.
  5. Software Upgrades and Helpdesk Support: Perform software upgrades and provide helpdesk support as required, ensuring seamless project delivery.
Requirements:
  1. Complex Installation Experience: A successful track record of complex installations is essential for this role.
  2. Project Management Expertise: Strong project management skills are required to deliver projects on time and to a high standard.
  3. Travel and Automation Experience: A willingness to travel and experience with automation, ideally script writing, is highly desirable.

If you have the skills and experience required for this role, please submit your CV, including an outline of your experience as a Field Applications Specialist. A covering letter outlining your experience will enhance your chances of selection and improve your prospects of landing this role.



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