Skincare Specialist

4 weeks ago


Southampton, Southampton, United Kingdom Skin + Me Full time
Unlock Your Potential as a Skincare Specialist

At Skin + Me, we're on a mission to revolutionize the skincare industry by providing expert advice, treatment plans, and ingredients that work. As a Skincare Specialist, you'll play a crucial role in helping customers achieve their best skin.

As a highly skilled Skincare Specialist, you'll be responsible for providing exceptional customer service, demonstrating exceptional product knowledge, and building long-lasting customer relationships to achieve business sales goals.

Key Responsibilities:

  • Deliver exceptional customer service on a Skin + Me counter in a retail beauty department
  • Keep the shop floor running smoothly, maintaining stock and counter presentation to always be 'customer ready'
  • Confidently approach customers in a warm and friendly manner, you will listen effectively and understand their needs to find the perfect Skin + Me products for them
  • Manage customer queries quickly by problem-solving effectively
  • Achieve individual targets and contribute well to the team targets to meet and exceed store goals
  • Suggest ideas and improvements to drive opportunities for improved customer experience and sales in store
  • Build strong relationships and communicate effectively with your colleagues, store teams, brand partners, and external stakeholders
  • Work with the Skin + Me Dermatology Team to develop your knowledge of skin concerns, product formulations, ingredients, and more

What We Offer:

  • A competitive salary and commission structure
  • Highly discounted Skin + Me products
  • Exclusive training and development opportunities
  • Pension Scheme
  • Healthcare Cash Plan, including Mental Health and Wellbeing support
  • Employee referral scheme

Join us in our mission to change the face of skincare and make a difference in the lives of millions. Apply now to become a Skincare Specialist at Skin + Me


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