Skincare Specialist

1 week ago


Southampton, Southampton, United Kingdom Skin + Me Full time

We're seeking a highly skilled Skincare Specialist to join our Southampton team. As a key part of our retail beauty department, you'll provide exceptional customer service, demonstrate product knowledge, and build long-lasting customer relationships to achieve business sales goals.

Key Responsibilities:
  • Deliver first-class, personal customer service on a Skin + Me counter
  • Maintain a well-organized and visually appealing shop floor, ensuring the counter is always 'customer ready'
  • Achieve individual targets and contribute to team targets to meet and exceed store goals
  • Develop and implement ideas to drive improved customer experience and sales in-store
  • Build strong relationships with colleagues, store teams, brand partners, and external stakeholders
Requirements:
  • Excellent communication and interpersonal skills
  • Sales-driven mindset with resilience and drive to meet and exceed targets
  • No prior knowledge of skincare is required, with training provided by our Skin + Me Experts
  • Ability to work flexible hours, including evenings, weekends, and holidays, as required
What We Offer:
  • Competitive salary and commission structure
  • Highly discounted Skin + Me products
  • Exclusive training and development opportunities
  • Pension Scheme
  • Healthcare Cash Plan, including Mental Health and Wellbeing support
  • Employee referral scheme

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