Senior Housing Operations Lead
3 weeks ago
Job Title:
Senior Housing Operations LeadEstimated Salary: £50,000 - £65,000 per annum
We are seeking a highly experienced and skilled Senior Housing Operations Lead to join our team at EASYWEBRECRUITMENT. As a key member of our operations team, you will be responsible for leading and managing our housing operations across the North West region.
Key Responsibilities:
- Transform customer-facing services using digital and automation solutions while achieving channel shift targets.
- Develop a strategic vision for customer service aligned with corporate priorities and commercial practices.
- Collaborate with Assets to ensure full cost recovery in Leasehold management.
Requirements:
- Degree level education, or equivalent, or demonstrable experience
- Membership of CIH at level 4 or above
- Evidence of implementing strategies, policies, operational plans and managing risk
- Experience of leadership and management at senior level
- Proven experience of managing transformational change projects
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