Housing Management Expert

4 days ago


Merseyside, United Kingdom EASYWEBRECRUITMENT Full time

Overview

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EASYWEBRECRUITMENT is seeking a dynamic and experienced Director of Housing Services to join their leadership team in St Helens, Warrington, or Liverpool. The successful candidate will play a pivotal role in developing and delivering focused, strategic, and operational housing management services.

Job Description

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  • Company Overview: EASYWEBRECRUITMENT is a leading provider of recruitment services, with a strong focus on innovation and customer satisfaction.
  • Salary: £80,000 - £110,000 per annum, depending on experience

Responsibilities:

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  1. Neighbourhood Housing: Support the Group Director of Housing (GHD) in implementing innovative service delivery models, focusing on tenancy and neighbourhood sustainability while addressing risks from deprivation, policy changes, and shifting demographics.
  2. Income Management: Oversee Group rental income collection, including arrears, service charges, and bad debts, and lead the Group's response to welfare reform risks.
  3. Complaints & Tenant Voice: Ensure compliance with regulatory standards, address complaints effectively, and implement improvements based on feedback.
  4. Allocations: Oversee the allocations service, tackling low-demand properties, and ensure legal compliance in policies.

Required Skills and Qualifications:

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  • Degree level education, or equivalent, or demonstrable experience
  • Membership of CIH at level 4 or above
  • Evidence of implementing strategies, policies, operational plans, and managing risk
  • Experience of leadership and management at senior level

Benefits:

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  • A competitive salary package, including a basic salary of £80,000-£110,000 per annum, dependent on experience
  • An attractive benefits package, including pension scheme, life insurance, and annual leave


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