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Foreign Exchange Specialist

1 month ago

Shrewsbury, Shropshire, United Kingdom Hays Travel Full time

Job Title: Foreign Exchange Consultant

Job Summary:

We are seeking a highly skilled Foreign Exchange Consultant to join our team at Hays Travel. As a Foreign Exchange Consultant, you will be responsible for ensuring the profitability of our foreign exchange bureau.

Key Responsibilities:

  • Ensuring profitability of foreign exchange bureau
  • Achieving given foreign exchange targets, including set KPI's
  • Converting Hays Travel customers to purchase
  • Maximising individual and team sales of foreign exchange
  • Providing exceptional customer service at all times
  • Assisting with the day-to-day operation of the bureau
  • Increasing exposure of bureau and developing new business leads
  • Using social media to promote offers, generate customer engagement and sales leads
  • Maximising all opportunities by following foreign exchange sales structure
  • Monitoring local competition and managing rates and margins effectively on a daily basis
  • Monitoring stock levels of foreign currency and ensuring that minimum quantities are maintained
  • Accurate cash reconciliation and banking
  • Responsible for minimising risk and mitigating errors
  • Play an active role in the day-to-day operation of the branch and supporting Travel colleagues with administrative duties
  • Responsibility for security of the bureau
  • Willingness to participate in training appropriate to own development
  • Adhering to company policies and procedures
  • To undertake any other duties that may fall into the job criteria
  • To conform with all company policies and procedures, including health and safety
  • To treat all employees, customers and suppliers with dignity and respect

Requirements:

  • Good accuracy and numerical skills
  • Excellent administration and organisational skills
  • Effective communication service and customer service experience
  • Competent IT skills
  • Passionate about travel and tourism
  • Good sales/target experience
  • Customer focussed
  • Problem solving
  • Team player
  • Good organisational and time-management skills
  • Excellent communication skills

About Hays Travel:

Hays Travel is a leading travel company with a strong reputation for providing excellent customer service. We are committed to delivering high-quality travel experiences to our customers and are looking for a talented Foreign Exchange Consultant to join our team.