Senior HR Operations Manager

4 weeks ago


East Liverpool, Ohio, United Kingdom Anderson Knight Full time

Anderson Knight is seeking a highly skilled Senior HR Operations Manager to join their team on a 6-month fixed-term contract. This role will oversee and lead the daily operations of the People Operations team, ensuring the effective and efficient delivery of HR services and operational support across the organisation.

Key Responsibilities:
  • Set clear objectives and conduct regular performance reviews, providing feedback and opportunities for growth.
  • Oversee the full employee lifecycle processes, including onboarding, offboarding, payroll administration, benefits, and employee records management.
  • Ensure compliance with all HR policies, procedures, and legal requirements.
  • Monitor and improve HR systems, processes, and tools to enhance efficiency and accuracy.
  • Identify areas for operational improvement and efficiency gains within HR processes and systems.
  • Ensure accurate and up-to-date HR records in compliance with data protection and confidentiality standards.
  • Generate reports and metrics to provide insights into key HR activities and trends, supporting informed decision-making.
  • Act as a point of escalation for complex HR queries and issues, resolving them efficiently while maintaining confidentiality and professionalism.
  • Work closely with HR Business Partners and senior management to align operational processes with business needs.
  • Provide guidance on HR policies, procedures, and benefits to both employees and managers.
Requirements:
  • Proven experience in HR operations or a similar role, with a strong understanding of people processes and HR best practices.
  • Demonstrated leadership skills, with experience managing a team and driving performance.
  • Knowledge of HR systems and tools, with strong proficiency in MS Office, particularly Excel.
  • Sound understanding of employment law and HR compliance requirements.
  • CIPD qualification or equivalent HR certification is advantageous.
  • Experience managing HR projects or initiatives related to process improvement and automation.

This role requires you to be onsite 3 days and working 2 days at home. Additionally, my client is open to considering candidates seeking flexible working arrangements.


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