Customer Service Representative

3 weeks ago


Plymouth, Plymouth, United Kingdom Howden Group Holdings Full time
About This Role:

We are seeking a highly skilled and organized Account Handler to join our team at Howden Group Holdings. As an Account Handler, you will be responsible for managing client relationships and providing exceptional customer service.

The ideal candidate will have a minimum of 12 months' experience in customer service and administration within a financial service or insurance environment. They will be familiar with industry-specific software and tools, and have additional certifications in financial services or insurance as an asset.

This is a full-time, permanent opportunity based in our Plymouth office. The successful candidate will be comfortable speaking to people on the phone and will be able to handle all queries in a professional manner.

  • Process adjustments rigorously, including notification to insurers, issue of revised documentation, and collection of additional premium.
  • Handle all queries, whether written or by telephone, in a professional manner and process effectively in line with service standards.

What We Offer:

  • A dynamic and supportive work environment.
  • The opportunity to work with a leading insurance company.
  • Competitive salary and benefits package.

How to Apply:

If you are a motivated and organized individual looking for a new challenge, please submit your application. We look forward to hearing from you.



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