Resort Manager

2 weeks ago


London, Greater London, United Kingdom The Recruitment Co Full time
Resort Manager Job Description

We are seeking a highly skilled and experienced Resort Manager to join our team at The Recruitment Co. The successful candidate will be responsible for overseeing the day-to-day operations of our resort, ensuring that all aspects of the business are running smoothly and efficiently.

Key Responsibilities:
  • Monitor and manage all teams to ensure effective communication with customers.
  • Ensure effective liaison with suppliers and regular price checking with competitors.
  • Carry out site walks and audits to ensure all areas are in excellent condition and safe.
  • Communicate with the management team and investigate/report any operative or financial risks.
  • Attend regular meetings to discuss and develop management decisions/requirements.
  • Liaise with the management company to monitor budgets and spending.
  • Ensure the preparation and service of all products to the highest brand standard.
  • Ensure the recording of accidents or incidents and compliance with all regulations.
  • Ensure all areas of the workplace and equipment are clean, fully operational, and presented to the highest brand standard.
  • Comply with HR and payroll procedures and be conversant with current employment legislation.
  • Recruit staff in accordance with budgetary and seasonal requirements.
  • Undergo/deliver training as required and deliver the full onboarding process to new colleagues.
  • Deal with customer enquiries or complaints quickly and efficiently.
  • Behave in a polite and courteous manner to be a leading brand ambassador for the company.
Essential Experience:
  • A proven track record in a similar role within the hospitality and leisure industry.
  • A personal licence.
Benefits:
  • Performance-related bonus.
  • Relocation package available.
  • Immediate start.
  • Seasonal working hours.
  • A starting salary of £55,000 with the view to increase after a successful probation.
  • Opportunity to work in a growing business with autonomy and creative license to make decisions.
  • Professional growth and development.

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