Guest Service Ambassador

4 weeks ago

Maidenhead, Windsor and Maidenhead, United Kingdom RBH Full time
About The Olde Bell

We are a unique and historic hotel that offers a sublimely chic experience to our guests. From the London glitterati to those seeking a classic countrywide retreat, we provide a warm and welcoming atmosphere that is sure to impress.

Job Summary

We are seeking a highly motivated and enthusiastic Guest Service Assistant to join our team. As a key member of our front desk team, you will be responsible for delivering outstanding guest service and ensuring that our guests have a memorable stay with us.

Key Responsibilities
  • Provide exceptional customer service to our guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Work collaboratively with our team to ensure that our guests receive a seamless and enjoyable experience.
  • Be flexible and adaptable, with a willingness to learn and take on new challenges.
  • Have excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests from diverse backgrounds.
What We Offer
  • A competitive salary and excellent benefits package.
  • The opportunity to work in a unique and historic hotel with a strong focus on customer service.
  • A supportive and collaborative team environment.
  • Training and development opportunities to help you grow and succeed in your role.
Equal Opportunities

We are an equal opportunities employer and welcome applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all individuals, regardless of their background or characteristics.

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