Night Guest Service Supervisor

1 week ago

Maidenhead, Windsor and Maidenhead, United Kingdom RBH Hospitality Management Full time

About the Role

We are seeking a skilled Night Guest Service Supervisor to join our team at RBH Hospitality Management. As a Night Guest Service Supervisor, you will be responsible for providing exceptional guest service and ensuring a smooth operation of the hotel.

Key Responsibilities

  • Provide timely, efficient, and knowledgeable service to guests
  • Report to the Operations Manager and work collaboratively with the team
  • Assist with various tasks, including guest service, reception, food and beverage, and housekeeping
  • Develop and maintain a positive and inclusive work environment

Requirements

  • Excellent communication and interpersonal skills
  • Previous experience in a customer-facing role, preferably in hospitality
  • A can-do attitude and flexibility to adapt to changing situations
  • Computer literacy and a professional telephone voice

What We Offer

  • A competitive benefits package, including discounted hotel room rates, extra days holiday, flexible working arrangements, pension, and free meals on duty
  • Opportunities for career growth and development
  • A dynamic and supportive work environment

Equal Opportunities

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com.

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