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Airport Operations Manager

1 month ago

London, Greater London, United Kingdom Gulf Air Group Full time
Main Responsibilities

As an Airport Operations Manager, you will oversee the customer handling areas of airport operations, ensuring a high standard of service and adherence to safe and secure working procedures. Key responsibilities include:

  • Directing Check-in staff in handling passengers with irregularities or invalid documents
  • Assigning pre-flight duties to staff and conducting de-briefing sessions
  • Managing excess baggage charges and making decisions on waiving or charging
  • Coordinating with customs, immigration, security, and other airport stakeholders
  • Ensuring strict adherence to company safety and security standards
  • Monitoring ramp activities and reviewing Ground Safety Reports
Requirements

Minimum 5 years of relevant experience and an Ordinary National Diploma or equivalent are required for this role.