Airport Operations Manager

6 hours ago


London, Greater London, United Kingdom Gulf Air Group Full time

About the Role

The Gulf Air Group is seeking an experienced Airport Operations Manager to oversee customer handling areas of airport operations, ensuring high standards of service and adherence to safe and secure working procedures. This role requires a minimum 5 years of relevant experience and an Ordinary National Diploma or equivalent qualification.

Key Responsibilities

  • Oversee all customer handling areas, including check-in, departure gates, transit, and arrival sections, ensuring that all functions are accurately and promptly carried out by company staff and handling agent staff.
  • Assign pre-flight duties to staff and conduct debriefing sessions to discuss discrepancies.
  • Direct check-in staff in handling passengers with irregularities, invalid documents, and excess baggage charges.
  • Liaise with airport support units and WWCC for VCRS updates in case of misconnections involving rerouting.
  • Monitor catering figures and update catering units to prevent wastage.
  • Carry out any other tasks or duties assigned by the Airport Manager.

Benefits

This role offers a competitive salary of $60,000 - $80,000 per annum, depending on experience. The successful candidate will also enjoy a range of benefits, including a comprehensive health insurance package, retirement savings plan, and opportunities for professional development.



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