Customer Experience Coordinator

22 hours ago


Tewkesbury, Gloucestershire, United Kingdom Irecruit4 Careers Full time
Customer Experience Coordinator

IRecruit4 Careers is a dynamic and innovative company that values exceptional customer service. As a Customer Experience Coordinator, you will play a vital role in ensuring seamless communication with clients. This exciting opportunity involves processing orders from a shared inbox, advising customers of any price discrepancies or stock issues, and providing delivery dates.

Your responsibilities will include:

  • Process orders taken over the telephone, advising delivery dates and stock availability.
  • Answer telephone queries from customers relating to price, stock levels, or delivery issues.
  • Ensure customer pricing is up to date on Sage.
  • Contribute towards departmental KPIs.

This role offers a competitive salary of £25,000 per annum, plus a 25-day holiday package, private health care, and profit-related pay bonuses.



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