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Product Experience Lead

2 weeks ago


Radcliffe, Borough of Bury, United Kingdom BNY Full time

BNY is a leading global financial services company, empowering employees to grow and succeed in a dynamic environment. Our culture fosters excellence, and we're committed to creating solutions that benefit businesses, communities, and individuals worldwide.

In this role, you'll be responsible for making an impact as a Senior UX Designer on our User Experience, Loans Enablement platform. This position is located in Manchester, UK and will involve working in a hybrid capacity (3 days a week in the office).

Key responsibilities include:

  • Performing and leading moderate to complex user experience activities, including user research and testing, interactive design, and visual design.
  • Conducting and/or leading user research, usability testing, surveys, interviews, work studies, and heuristic evaluations.
  • Participating in the implementation of more complex visual styles that support platform branding to increase user effectiveness.
  • Contributing to the product definition and evaluation process utilizing multiple sources of information (field work, interviews, internet, intranet, market data/literature); interpreting user feedback and insights to improve the user experience.
  • Providing UX training for groups outside the User Experience team.

Salary Range: £80,000 - £110,000 per annum, depending on experience

Requirements:

  • Bachelor's degree in psychology, user experience, design, human-computer interaction, or a related discipline, or equivalent work experience required;
  • Experience in the securities or financial services industry is a plus.

Benefits: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

As a leader in the financial services industry, we're proud to have been recognized by Fortune as America's Most Innovative Companies, World's Most Admired Companies, and Human Rights Campaign Foundation Corporate Equality Index 100% score holder, among others.