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2 months ago

London, Greater London, United Kingdom Daphne's Restaurant - Team Member Full time
About Daphne's Restaurant

Daphne's, a renowned Italian restaurant in South Kensington, is celebrated for its sophisticated ambiance, exceptional cuisine, and unwavering commitment to culinary excellence. Established in 1964, Daphne's has offered a harmonious blend of contemporary and traditional Italian dishes that have attracted some of London's most famous residents.

Job Title: Maitre d'

We are currently seeking a poised and customer-focused Maitre d' to join our dynamic team. As a Maitre d', you will be the first point of contact for our guests, setting the tone for their experience at our restaurant.

Key Responsibilities:
  • Greet and welcome guests with warmth and professionalism.
  • Manage reservations, ensuring accurate and efficient table assignments.
  • Coordinate with the service team to ensure a seamless dining experience.
  • Answer phone calls and inquiries, providing information and assistance.
  • Maintain the reception area, keeping it clean and organized.
  • Uphold the highest standards of service and guest satisfaction.
Requirements:
  • Previous experience as a receptionist or host or Maitre d' in a restaurant or hospitality setting.
  • Experience with either Open Table or Seven Rooms.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills and attention to detail.
  • Ability to multitask in a fast-paced environment.
  • Positive and friendly demeanor.
Benefits:
  • Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group.
  • Unrivalled opportunities for progression across the Group.
  • Paid overtime.
  • 28 days holiday, increasing with length of service up to 5 extra days.
  • Recommend a friend scheme with great bonuses per individual referral.
  • Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more.
  • Reward programmes, long service awards, and staff recognition and incentives.

We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.