Maitre d' Host
2 months ago
About Daphne's Restaurant
Daphne's Restaurant is a renowned Italian eatery located in the heart of South Kensington, London. Our establishment has been a staple in the culinary scene since 1964, offering an exquisite blend of contemporary and traditional Italian cuisine. Our stunning conservatory provides a unique dining experience, with plenty of natural light during the summer months and a cozy atmosphere during the winter.
Job Summary
We are seeking a highly skilled and customer-focused Maitre d' to join our dynamic team. As a Maitre d', you will be the first point of contact for our guests, setting the tone for their dining experience. If you have a passion for hospitality, excellent organizational skills, and a commitment to delivering top-notch service, we invite you to be a part of our esteemed team.
Key Responsibilities:
- Guest Greeting and Welcome: Greet and welcome guests with warmth and professionalism, ensuring a positive first impression.
- Reservation Management: Manage reservations accurately and efficiently, ensuring seamless table assignments.
- Service Coordination: Coordinate with the service team to ensure a seamless dining experience, maintaining the highest standards of service and guest satisfaction.
- Communication and Interpersonal Skills: Possess excellent communication and interpersonal skills, with the ability to multitask in a fast-paced environment.
- Reception Area Maintenance: Maintain the reception area, keeping it clean and organized, and upholding the highest standards of service and guest satisfaction.
Requirements:
- Previous Experience: Previous experience as a receptionist or host or Maitre d' in a restaurant or hospitality setting.
- Technical Skills: Experience with either Open Table or Seven Rooms.
- Soft Skills: Excellent communication and interpersonal skills, strong organizational skills, and attention to detail.
- Personal Qualities: Positive and friendly demeanor, with the ability to multitask in a fast-paced environment.
Benefits:
- Generous Discount: Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group.
- Opportunities for Progression: Unrivalled opportunities for progression across the Group.
- Paid Overtime: Paid overtime.
- Holiday Entitlement: 28 days holiday, increasing with length of service up to 5 extra days.
- Recommend a Friend Scheme: Recommend a friend scheme with great bonuses per individual referral.
- Exclusive Access: Exclusive access to our discounts, including money off gym memberships, travel, online shopping, gadgets, and much more.
- Reward Programmes: Reward programmes, long service awards, and staff recognition and incentives.
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