Maitre d' Host

2 months ago


London, Greater London, United Kingdom Daphne's Restaurant Full time

About Daphne's Restaurant

Daphne's Restaurant is a renowned Italian eatery located in the heart of South Kensington, London. Our establishment has been a staple in the culinary scene since 1964, offering an exquisite blend of contemporary and traditional Italian cuisine. Our stunning conservatory provides a unique dining experience, with plenty of natural light during the summer months and a cozy atmosphere during the winter.

Job Summary

We are seeking a highly skilled and customer-focused Maitre d' to join our dynamic team. As a Maitre d', you will be the first point of contact for our guests, setting the tone for their dining experience. If you have a passion for hospitality, excellent organizational skills, and a commitment to delivering top-notch service, we invite you to be a part of our esteemed team.

Key Responsibilities:

  • Guest Greeting and Welcome: Greet and welcome guests with warmth and professionalism, ensuring a positive first impression.
  • Reservation Management: Manage reservations accurately and efficiently, ensuring seamless table assignments.
  • Service Coordination: Coordinate with the service team to ensure a seamless dining experience, maintaining the highest standards of service and guest satisfaction.
  • Communication and Interpersonal Skills: Possess excellent communication and interpersonal skills, with the ability to multitask in a fast-paced environment.
  • Reception Area Maintenance: Maintain the reception area, keeping it clean and organized, and upholding the highest standards of service and guest satisfaction.

Requirements:

  • Previous Experience: Previous experience as a receptionist or host or Maitre d' in a restaurant or hospitality setting.
  • Technical Skills: Experience with either Open Table or Seven Rooms.
  • Soft Skills: Excellent communication and interpersonal skills, strong organizational skills, and attention to detail.
  • Personal Qualities: Positive and friendly demeanor, with the ability to multitask in a fast-paced environment.

Benefits:

  • Generous Discount: Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group.
  • Opportunities for Progression: Unrivalled opportunities for progression across the Group.
  • Paid Overtime: Paid overtime.
  • Holiday Entitlement: 28 days holiday, increasing with length of service up to 5 extra days.
  • Recommend a Friend Scheme: Recommend a friend scheme with great bonuses per individual referral.
  • Exclusive Access: Exclusive access to our discounts, including money off gym memberships, travel, online shopping, gadgets, and much more.
  • Reward Programmes: Reward programmes, long service awards, and staff recognition and incentives.

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