Operational Administrator

3 days ago


Essex, United Kingdom Priory Healthcare Full time

Priory Hospital Chelmsford is a leading independent hospital that specialises in treating and managing mental health problems. We are looking for an efficient and effective Operational Administrator to provide administrative and secretarial support to our Director of Clinical Services.

Responsibilities:
  • Support a patient safety culture and promote learning from incidents and complaints.
  • Assist with investigations and reviews, including serious incidents, thematic reviews, whistleblowing, and complaints.
  • Monitor patient experience and support changes to practice and policy.
  • Work with the Director of Clinical Services to review service improvement plans and quality performance indicators.
  • Contribute to clinical audit and policy development and implementation.
  • Ensure quality and safety continuous improvement in all areas.

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