Administrator
5 months ago
An exciting opportunity has arisen for an Administrator to join a fantastic organisation in Essex on a Temporary Basis.
The Administrator will be responsible for providing general administrative support to the Property Services department.
**Duties**:
- Liaise with customers, arrange appointments, maintain relevant up to date progress on work being undertaken and dispatch information on completion of work.
- Liaise with the client to ensure that data is maintained, and to assist with queries.
- Schedule and allocate work to operational staff to ensure operational efficiency and effectiveness.
- Maintain all records in accordance with business requirements and management instructions for the purpose of invoicing and KPI reporting.
- Procurement of materials and services to maintain operational efficiency and effectiveness and provide up to date and accurate information on all work completed for the purpose of invoicing including clear reasons for all charges, charging rates and quantities of work completed by which operatives.
Experience Required:
- Previous experience of working with a Housing Association / Local Authority or Maintenance Contractor in either an Administrator, Scheduler, Planner or Customer Service Advisor position
- Excellent communicator, with strong organisational skills
- Proficient IT skills including use of Microsoft Excel and Word Proven background in a customer service focused environment
Experience of using database systems (Connect / Northgate / DRS)
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