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Field Service Specialist
2 months ago
About The Role
We are actively building diverse teams and welcome applications from everyone.
Role: Field Technician
Location: South of England - (Covering North/West London areas)
Contract Type: Permanent
Salary Package: £26,000 - £32,000 Plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year
Hours: 9.00 pm Monday – Thursday
As a Field Service Specialist, you will provide technical support for managed print equipment, ensuring that devices are repaired and maintained to our technical specification, and provide basic end-user training and support where necessary.
- Attend field technical calls at client premises as directed by call control, responding to requests within the targeted response time and fix products on site efficiently and with minimum delay.
- Ensure that accurate technical records are maintained via use of the PDA service support tools and by communicating with call control at required and appropriate times.
About Us
We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are an equal opportunities employer and committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment.
