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Credit Control Specialist
2 months ago
Job Summary:
Utility Collections Ltd is seeking a skilled Credit Control Agent to join our team. As a Credit Control Agent, you will be responsible for proactively communicating with commercial energy consumers to negotiate settlement or alternative commercial resolutions.
Key Responsibilities:
- Proactively communicate with commercial energy consumers to negotiate settlement or alternative commercial resolutions.
- Analyse customer queries to determine payment prevention and act as an intermediary between the account holder and the energy provider.
- Work closely with the energy provider to resolve customer queries and prevent payment defaults.
- Develop and maintain strong relationships with commercial energy consumers to ensure timely payment.
Requirements:
- Excellent communication and negotiation skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Strong analytical and problem-solving skills.
- Ability to work independently and as part of a team.
What We Offer:
- A competitive salary and bonus structure.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
