Technical Operations Manager

4 weeks ago


Slough, Slough, United Kingdom VIRTUS Data Centres Full time

VIRTUS Data Centres is a leading provider of data centre services, committed to delivering high-quality solutions and exceptional customer experiences.

Job Summary

The Technical Shift Manager will play a critical role in supporting the site team, ensuring the smooth operation of our data centres and delivering exceptional service to our customers.

Key Responsibilities

  1. Coordinate PPM and break/fixes, working closely with the DCM and Facilities team.
  2. Manage data centre operations, ensuring service delivery meets expectations and contractual SLAs are met.
  3. Assist in scenario testing and training for the site teams, ensuring they are equipped to handle critical situations.
  4. Maintain zero customer downtime, including any breaches to contractual SLAs and KPIs.
  5. Work closely with the Service Management Centre (SMC) on the change control process, ensuring accurate reporting and management of customer communications and incident updates.
  6. Draft post-incident reviews, identifying areas for improvement and implementing corrective actions.
  7. Ensure the management of specialist contractors, ensuring contracted service delivery is received and reactive tasks are logged and completed to a high standard.
  8. Ensure all staff, customers, and contractors adhere to site policies and operational processes.
  9. Assist in the management of the site Maximo CAFM system, ensuring accurate and timely reporting.
  10. Work with the Technical/Operations team on weekly and monthly site reports, ensuring quality updates and identifying areas for improvement.

Requirements

  • Experience in a data centre or similar critical management role.
  • Strong process management experience in a live operational environment.
  • Real-time incident/fault management experience in a business-critical environment.
  • Experience with business continuity, risk management, incident management, and day-to-day engineering tasks.
  • Good health and safety and environmental knowledge.
  • Mechanical or electrical engineering with working knowledge of BMS, PMS, and fire systems.
  • Flexible, adaptable, and innovative, with strong ownership, accountability, and a sense of urgency to drive issues to conclusion.
  • Good communication skills (verbal and electronic).

About VIRTUS Data Centres

VIRTUS Data Centres is the UK's fastest-growing data centre provider, owning, designing, building, and operating the country's most efficient and flexible data centres.

We are committed to serving humanity by being an active, positive participant in the 4th industrial revolution, delivering innovative, high-quality solutions and services that exceed customer expectations.

Our purpose is to serve our customers' customers, ensuring that our services are available 24/7, 365 days a year, without interruption.

We value individual endeavour and initiative, encouraging teamwork and togetherness, as collective experience and expertise is our greatest strength.



  • Slough, Slough, United Kingdom VIRTUS Data Centres Full time

    Job SummaryVIRTUS Data Centres is a leading provider of data centre services, committed to delivering high-quality solutions and services to our customers. We are seeking a skilled Technical Shift Manager to join our team, reporting to the Technical Manager.Key ResponsibilitiesSupport the site team on all technical plant aspects, coordinating PPM and...


  • Slough, Slough, United Kingdom VIRTUS Data Centres Full time

    Job SummaryVIRTUS Data Centres is a leading provider of data centre services, with a strong focus on innovation and customer satisfaction. We are seeking a highly skilled Technical Shift Manager to join our team and support the site team on all technical plant aspects.The successful candidate will have experience in a data centre or similar critical...


  • Slough, Slough, United Kingdom VIRTUS Data Centres Full time

    VIRTUS Data Centres is a leading provider of data centre services, renowned for its efficient and flexible facilities.We are expanding our operations into continental Europe, with a new data centre set to open in Berlin in 2026, followed by two full campuses and further expansion into other countries.Our purpose is to serve humanity by being an active...


  • Slough, Slough, United Kingdom VIRTUS Data Centres Full time

    Job SummaryVIRTUS Data Centres is a leading provider of data centre services, and we are seeking a skilled Technical Shift Manager to join our team.The successful candidate will be responsible for supporting the site team on all technical plant aspects, coordinating PPM and break/fixes, and working closely with the DCM and Facilities team.Key...


  • Slough, Slough, United Kingdom https:www.energyjobline.comsitemap Full time

    Role: Maintenance/ Materials - Technical CoordinatorParking is not a primary responsibility of this position.Main Responsibilities:Coordinate maintenance and technical activitiesManage materials and suppliesEnsure smooth operations of facilitiesRequirements:Strong organizational and communication skillsAbility to work independently and as part of a teamBasic...


  • Slough, Slough, United Kingdom Thames Water Full time

    Job SummaryWe are seeking a highly skilled Technical Manager to join our team at Thames Water. As a Technical Manager, you will play a key role in ensuring the reservoir project is correctly specified and that the proposals of the project team are compliant with those requirements.Key ResponsibilitiesAct as the client's technical representative, ensuring the...

  • IT Technical Analyst

    4 weeks ago


    Slough, Slough, United Kingdom Lonza Full time

    Job Summary:We are seeking a skilled IT Technical Analyst to join our team at Lonza. As an IT Technical Analyst, you will be responsible for the support of our operational technology systems, including process control and monitoring equipment, laboratory software, and laboratory instrumentation.Key Responsibilities:Implement and support OT hardware and...


  • Slough, Slough, United Kingdom TECREC (ENGINEERING RECRUITMENT SPECIALISTS) Full time

    TecRec, a leading engineering recruitment specialist, is seeking a skilled Technical Manager to oversee Hard FM operations across 20 sites in London and the South East. As a Technical Manager, you will provide technical support to a premium client contract while managing your own diary, including working from home and attending sites within your...

  • IT Technical Analyst

    4 weeks ago


    Slough, Slough, United Kingdom Lonza Full time

    Job Summary:We are seeking an experienced IT Technical Analyst to join our team as an Operational Technology Specialist. The successful candidate will be responsible for the support of our OT technology, including process control and monitoring equipment, laboratory software, and laboratory instrumentation.Key Responsibilities:Implement and support OT...


  • Slough, Slough, United Kingdom Thames Water Full time

    Job SummaryWe are seeking a highly skilled Technical Manager to join our team at Thames Water. As a Technical Manager, you will play a key role in ensuring the reservoir project is correctly specified and that the proposals of the project team are compliant with those requirements.Key ResponsibilitiesAct as the client's technical representative, ensuring the...


  • Slough, Slough, United Kingdom Entech Technical Solutions Ltd Full time

    Job DescriptionAt Entech Technical Solutions Ltd, we are seeking a skilled and experienced Technical Quality Assurance Director to lead our Quality Management System (QMS) towards excellence.About the RoleThis is a challenging opportunity for a seasoned professional to manage the company's QMS, ensuring it meets all relevant standards and regulations....


  • Slough, Slough, United Kingdom CBW Staffing Solutions Ltd Full time

    Job TitleTechnical Manager - Data CentreJob DescriptionFantastic opportunity to work as part of the in-house maintenance team for an established data centre provider. CBW Staffing Solutions Ltd are currently recruiting for a Technical Manager to join their team in Slough. As a Technical Manager, you will be responsible for the maintenance and upkeep of the...


  • Slough, Slough, United Kingdom Lonza Full time

    Job Summary:We are seeking a skilled IT Technical Specialist to join our team at Lonza. As an IT Technical Specialist, you will be responsible for providing technical support and maintenance for our operational technology systems.Key Responsibilities:Implement and support OT hardware and infrastructurePerform technical operational support work and systems...


  • Slough, Slough, United Kingdom Bidfood Full time

    About the roleThe Technical Account Manager will be responsible for all technical activities associated with Bidfood's relationship with a large multinational chain of hotels and restaurants.Key Responsibilities• Provide technical account management and direction to the client and internal account management team.• Manage the technical relationship from...

  • Fitness Instructor

    3 days ago


    Slough, Slough, United Kingdom Leisure (Operations) Full time

    About UsPlaces for People Group is a social enterprise that prioritizes community well-being and development. We strive to create active places and healthy people through our services.Your RoleWe are seeking an enthusiastic Fitness Instructor to join our team at Places Leisure, where you will be responsible for delivering engaging group workouts in a dynamic...


  • Slough, Slough, United Kingdom Virtus Data Centres Ltd Full time

    About Virtus Data CentresVirtus Data Centres is the UK's fastest-growing data centre provider, owning, designing, building, and operating the country's most efficient and flexible data centres.We are expanding into continental Europe, with our first data centre due to open in Berlin in 2026, followed by two full campuses and expansion into other...


  • Slough, Slough, United Kingdom VIRTUS Data Centres Full time

    Job OverviewVIRTUS Data Centres, a leading data centre provider in the UK, is seeking an experienced Technical Shift Manager to support the site team in managing technical plant aspects. The successful candidate will coordinate PPM and break/fixes, working closely with the DCM and Facilities team.This role offers a unique opportunity to work on all technical...


  • Slough, Slough, United Kingdom CBW Staffing Solutions Full time

    Technical Services ManagerCBW Staffing Solutions is seeking a highly skilled Technical Services Manager to join our team. As a key member of our operations team, you will be responsible for overseeing and coordinating all engineering activities within our data centre, ensuring optimal performance, efficiency, and reliability of critical infrastructure...


  • Slough, Slough, United Kingdom PRS LTD Full time

    Operations and Compliance Manager - Slough - £70,000We are seeking an experienced Operations and Compliance Manager to lead critical engineering operations within a data center environment.This is a fantastic opportunity for a professional with a strong technical background in electrical or mechanical engineering and proven leadership in critical...


  • Slough, Slough, United Kingdom https:www.energyjobline.comsitemap Full time

    Operations and Compliance ManagerWe are seeking an experienced Operations and Compliance Manager to lead critical engineering operations within a data centre environment. This is a fantastic opportunity for a professional with a strong technical background in electrical or mechanical engineering and proven leadership in critical environments.Lead and mentor...