Data Centre Operations Manager

4 weeks ago


Slough, Slough, United Kingdom VIRTUS Data Centres Full time
Job Overview

VIRTUS Data Centres, a leading data centre provider in the UK, is seeking an experienced Technical Shift Manager to support the site team in managing technical plant aspects. The successful candidate will coordinate PPM and break/fixes, working closely with the DCM and Facilities team.

This role offers a unique opportunity to work on all technical aspects of our data centres, ensuring operational continuity and delivering high-quality services to our customers.

About the Role

The Technical Shift Manager will be responsible for:

  • Coordinating PPM and break/fixes with the DCM and Facilities team
  • Managing Data Centre operations, including working closely with new and existing customers
  • Maintaining zero customer downtime, adhering to contractual SLAs and KPIs
  • Drafting post-incident reviews and ensuring accurate reporting and management of customer communications and incident updates
  • Ensuring specialist contractors adhere to site policies and operational processes

The ideal candidate will have experience in a similar critical management role, with strong process management skills in a live operational environment. They will also possess excellent communication skills, a flexible and adaptable approach, and a strong sense of ownership and accountability.

Requirements

To succeed in this role, you will need:

  • Experience in a Data Centre or similar critical management role
  • Strong process management skills in a live operational environment
  • Real-time incident/fault management experience in a business-critical environment
  • Knowledge of health and safety, mechanical, and electrical engineering principles
  • Flexible and adaptable approach
  • Excellent communication skills
  • Strong ownership and accountability
What We Offer

We offer a competitive salary, benefits package, and opportunities for professional growth and development. You will be part of a dynamic team that is passionate about delivering exceptional services to our customers.

The estimated annual salary for this role is $60,000 - $80,000, depending on your experience and qualifications.



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