Data Centre Operations Manager
1 month ago
Overview
Equinix is the world's leading digital infrastructure company, operating over 260 data centres across the globe. Our customers rely on us to provide secure, high-performance infrastructure that enables them to scale with agility and speed up the launch of digital services.
We're looking for a skilled Data Centre Operations Manager to join our team in this critical role. As a key member of our operations team, you will be responsible for maintaining critical facilities infrastructure and delivering best-in-class service to our data centre customers.
About the Role
We estimate the salary for this position to be around $120,000 - $180,000 per annum, depending on experience.
The successful candidate will have overall responsibility for operations, maintenance, and performance of data centres in assigned metros. Key duties will include:
- Driving strategic planning and priorities for data centre Customer and Facilities Management operations;
- Establishing critical business continuity plans, including design and implementation of disaster preparedness, detailed project management, and logistics coordination;
- Ensuring consistent Customer, vendor, and staff experience and on-the-ground response across all data centres;
- Contributing to the COEs as and when appropriate and implementing policies and procedures to ensure global consistency and effectiveness;
- Managing and motivating the team to achieve optimum uptime of Data Centres and maximum customer satisfaction with regards to day-to-day operations;
- Defining, implementing, and running annual financial outlooks (OPEX/CAPEX);
- Ascertain that the running costs of the Data Centres are kept to an optimum level while maintaining full service to the customers;
- Be on call for critical situations/problems within the Data Centres;
- Contribute to Global forums as an advocate to empower Field Operations staff towards greatest effectiveness.
Requirements
We're looking for a highly motivated and experienced professional with a proven track record in datacentre/infrastructure operations management and maintenance or similar. Key requirements include:
- Demonstrated track record of datacentre/infrastructure operations management and maintenance or similar;
- Experience in growth and transformation of business;
- Focused on execution and results – establishing high standards for performance, setting goals and developing plans, following through and holding people accountable for results;
- Adept at balancing intense short term pressures with overall long term goals;
- Financial acumen and ability to connect operational objectives to financial results;
- Flexible and Agile – ability to adapt quickly and lead team through change.
About Us
At Equinix, we're committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
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