Data Centre Operations Manager

1 month ago


Slough, Slough, United Kingdom Equinix Full time

Overview

Equinix is the world's leading digital infrastructure company, operating over 260 data centres across the globe. Our customers rely on us to provide secure, high-performance infrastructure that enables them to scale with agility and speed up the launch of digital services.

We're looking for a skilled Data Centre Operations Manager to join our team in this critical role. As a key member of our operations team, you will be responsible for maintaining critical facilities infrastructure and delivering best-in-class service to our data centre customers.

About the Role

We estimate the salary for this position to be around $120,000 - $180,000 per annum, depending on experience.

The successful candidate will have overall responsibility for operations, maintenance, and performance of data centres in assigned metros. Key duties will include:

  • Driving strategic planning and priorities for data centre Customer and Facilities Management operations;
  • Establishing critical business continuity plans, including design and implementation of disaster preparedness, detailed project management, and logistics coordination;
  • Ensuring consistent Customer, vendor, and staff experience and on-the-ground response across all data centres;
  • Contributing to the COEs as and when appropriate and implementing policies and procedures to ensure global consistency and effectiveness;
  • Managing and motivating the team to achieve optimum uptime of Data Centres and maximum customer satisfaction with regards to day-to-day operations;
  • Defining, implementing, and running annual financial outlooks (OPEX/CAPEX);
  • Ascertain that the running costs of the Data Centres are kept to an optimum level while maintaining full service to the customers;
  • Be on call for critical situations/problems within the Data Centres;
  • Contribute to Global forums as an advocate to empower Field Operations staff towards greatest effectiveness.

Requirements

We're looking for a highly motivated and experienced professional with a proven track record in datacentre/infrastructure operations management and maintenance or similar. Key requirements include:

  • Demonstrated track record of datacentre/infrastructure operations management and maintenance or similar;
  • Experience in growth and transformation of business;
  • Focused on execution and results – establishing high standards for performance, setting goals and developing plans, following through and holding people accountable for results;
  • Adept at balancing intense short term pressures with overall long term goals;
  • Financial acumen and ability to connect operational objectives to financial results;
  • Flexible and Agile – ability to adapt quickly and lead team through change.

About Us

At Equinix, we're committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.



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