General Manager Assistant

1 day ago


Liverpool, Liverpool, United Kingdom COSMO Full time
About the Role

COSMO is seeking a seasoned Deputy General Manager to lead our restaurant team. As a key leader, you will be responsible for driving business growth, improving customer satisfaction, and developing a high-performing team.

You will oversee daily operations, manage staff, and optimize profits. You will also maintain the highest standards of customer service and ensure that our restaurant remains a top performer in the industry.

Key Responsibilities:
  • Achieve high levels of performance in all aspects of restaurant management, including staff development and performance management.
  • Drive clear succession planning, make critical decisions that impact the success of the business, and optimize profits.
  • Ensure food costs, labor costs, and wastage figures are within company parameters, drive revenue, and create a profitable business.
  • Rota team members to maximize customer service and efficiency, and maintain a motivated team.
  • Adhere to company rules, procedures, standards, and licensing law at all times, and recruit and build a winning team.
  • Cascade knowledge, drive training, and give feedback to identify improvements and areas for development.
  • Aim to exceed service expectations and inspire the team to deliver exceptional customer service.
  • Promote brand values by following the company's marketing strategy and creating a local marketing strategy to promote the business.

$65,000 - $85,000 per year



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