Account Management Leader
4 weeks ago
**About the Role**
We are seeking a highly skilled and experienced Account Management Leader to join our team at Boku. As a Key Account Director, you will be responsible for delivering revenue targets and developing top accounts opportunity plans.
**Responsibilities:**
- Serve as the primary point of contact for merchants, handling day-to-day inquiries and issue resolution.
- Monitor performance metrics, identify optimization opportunities, and direct cross-functional task forces to ensure Boku provides the best in-life experience to valued merchants.
- Prepare and execute Quarterly Business Reviews (QBRs) and deliver action items.
- Maintain an up-to-date database of merchants and relevant project documentation for business continuity.
- Develop and maintain strong relationships with portfolio Merchants.
**Requirements:**
- Bachelor's degree or higher in Business Administration, Economics, or related fields.
- At least 7 years of prior experience in account management, business development, or sales, with demonstrated success in end-to-end delivery from lead generation to achieving or exceeding revenue targets.
- Excellent time management, prioritization, and delivery under pressure in fast-paced environments.
- Experience with payments, mobile, e-commerce, website development, and digital technologies is preferred.
**What We Offer**
- A competitive salary range of **$120,000 - $180,000 per year**.
- Comprehensive benefits and flexible working arrangements.
- The opportunity to work in a collaborative, innovative, and inclusive culture that values every team member's contribution.
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