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Assistant Manager

2 months ago

Cockermouth, Cumbria, United Kingdom GLL Full time
Assistant Manager Job Description

GLL is seeking an experienced and motivated Assistant Manager to join our team at Cockermouth Leisure Centre. As an Assistant Manager, you will play a key role in the smooth operation of the centre, ensuring the health, safety, and enjoyment of customers and colleagues alike.

Key Responsibilities:
  • Leading and managing all aspects of the service area's operations, ensuring they are carried out efficiently and economically within agreed policies and procedures.
  • Being accountable for service area performance, including preparing and monitoring service area budgets, income targets, and business plans.
  • Ensuring all organisational, statutory, and non-statutory health and safety requirements are met.
  • Providing visible leadership to all service area staff, ensuring they are motivated and operate at high levels of both performance and efficiency.
  • Ensuring all members of the service team are effectively supervised and that all people management procedures are effectively operated within the team.
  • Ensuring that all staff are aware of developments, policies, practices, and procedures through regular and effective communication processes.
  • Taking responsibility for the mentoring and development of service area staff.
  • Ensuring the highest quality standards of customer care and service delivery are achieved within the service area.
  • Continually monitoring and reviewing the standards achieved, taking appropriate action to rectify adverse trends identified through audit or other mechanisms.
  • Developing and maintaining effective relationships within the organisation and with key stakeholders.
  • Acting as Centre or Duty Manager as required, supervising operational shifts, and carrying out any other duties as required commensurate with the post's level of responsibility.
  • Taking part in appropriate continuing professional development.
What We Offer:
  • A Values-driven organisation
  • Learning and development to support career development
  • Good Pension schemes
  • Discounted gym membership for you and your partner
  • A full-time permanent position
  • Industry-leading rates of pay
  • Opportunity to join the GLL Society and have a say in how we are run, plus associated social events
  • Exclusive discounts on our villas in Portugal
  • Exclusive discounts on our ski chalets in Bulgaria
  • Health assurance
  • Career pathways and professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too.
  • Discounts across thousands of retailers (GLL Extras)
  • 25% off Red Letter Days
  • 25% off Buy A Gift
  • 20% off GLL spa experience treatments and associated products
  • Ride to work scheme