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Food and Beverage Service Associate
2 months ago
We are seeking a highly motivated and enthusiastic Food and Beverage Assistant to join our team at Mercure Hull Grange Park Hotel.
As a Food and Beverage Assistant, you will be the first point of contact for our guests, providing exceptional service and ensuring a smooth and efficient dining experience.
Key Responsibilities- Greet guests and take their orders in a friendly and professional manner
- Ensure that food and beverage orders are prepared and served promptly
- Upsell food and beverage items to guests as required
- Handle cash, card, and other forms of payment accurately
- Maintain a clean and tidy dining area, including tables, chairs, and floor
- Set up and clear tables for breakfast, lunch, and dinner
- Serve guests in our conference and events areas
- Assist with room service orders as required
- Provide excellent customer service at all times
- Ensure that health and safety regulations are followed at all times
- Attend training sessions and team meetings as required
As a member of our team, you will have access to a range of benefits, including hotel discounts, wagestream, and 24/7 access to our employee assistance programme.
We are a passionate team who believe in living our brand standards and providing an exceptional guest experience.
If you are passionate about hospitality and have a flair for delivering exceptional service, we would love to hear from you.
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