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Food and Beverage Service Associate

2 months ago


Hull, Kingston upon Hull, United Kingdom Aimbridge Hospitality Full time
{"title": "Food and Beverage Assistant", "description": "About the Role

We are seeking a highly motivated and enthusiastic Food and Beverage Assistant to join our team at Mercure Hull Grange Park Hotel.

As a Food and Beverage Assistant, you will be the first point of contact for our guests, providing exceptional service and ensuring a smooth and efficient dining experience.

Key Responsibilities
  • Greet guests and take their orders in a friendly and professional manner
  • Ensure that food and beverage orders are prepared and served promptly
  • Upsell food and beverage items to guests as required
  • Handle cash, card, and other forms of payment accurately
  • Maintain a clean and tidy dining area, including tables, chairs, and floor
  • Set up and clear tables for breakfast, lunch, and dinner
  • Serve guests in our conference and events areas
  • Assist with room service orders as required
  • Provide excellent customer service at all times
  • Ensure that health and safety regulations are followed at all times
  • Attend training sessions and team meetings as required
What We Offer

As a member of our team, you will have access to a range of benefits, including hotel discounts, wagestream, and 24/7 access to our employee assistance programme.

We are a passionate team who believe in living our brand standards and providing an exceptional guest experience.

If you are passionate about hospitality and have a flair for delivering exceptional service, we would love to hear from you.

", "lang_code": "en-US"}