Retail Operations Manager

4 weeks ago


Bridgwater, Somerset, United Kingdom B&M Retail Full time

About the Role

We are seeking a highly motivated and experienced Retail Operations Manager to join our team in Bridgwater. As a key member of our store management team, you will be responsible for leading and inspiring your team to deliver exceptional customer service and store standards.

Key Responsibilities:

  • Ensure high levels of customer satisfaction through the delivery of excellent customer service and store standards
  • Support the management of your team and motivate colleagues to increase sales and ensure efficiency
  • Provide colleagues in the team with the appropriate skills, knowledge and training
  • Operate and deliver processes that ensure the store meets all legal requirements
  • Have a strong knowledge and ability to deliver KPI's

This is a fantastic opportunity for a career-driven individual to join a rapidly expanding business with amazing career development opportunities. If you're looking to progress in your career, this could be the perfect opportunity for you.

About You

We are looking for enthusiastic, focused & driven team players with a passion for retail & delivering great service. Ideal candidates will have:

  • Experience of managing a small to medium sized team, in a fast paced retail environment
  • The ability to think on your feet and motivate others
  • Effective communication skills
  • Strong leadership and organisation skills
  • A flexible approach and a 'can do' attitude

What We Offer:

  • Job stability and a clear path for your career progression and internal development
  • Amazing on the job training
  • 10% store discount across all B&M & Heron Foods stores, with regular double discount events for you to enjoy
  • Access to our exclusive colleague benefits portal, including discounts for retailers, hospitality and more
  • Wellbeing support & guidance through our Employee Assistance Programme
  • A stable & permanent 40 hour contract

B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.



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