Store Operations Manager

4 weeks ago


Bridgwater, Somerset, United Kingdom B&M Retail Full time

About the Role

We are seeking a highly motivated and experienced Floor Manager to join our store team in Bridgwater. As a key member of our management team, you will be responsible for leading and inspiring your team to deliver exceptional customer service and store standards.

Key Responsibilities

  • Support the Store Management team in the running of the store, ensuring high levels of customer satisfaction through the delivery of excellent customer service and store standards.
  • Manage and motivate your team to increase sales and ensure efficiency, providing colleagues with the appropriate skills, knowledge, and training.
  • Operate and deliver processes that ensure the store meets all legal requirements, with a strong knowledge and ability to deliver KPIs.

About You

We are looking for an enthusiastic, focused, and driven team player with a passion for retail and delivering great service. Ideal candidates will have experience of managing a small to medium-sized team in a fast-paced retail environment, with effective communication skills, strong leadership and organisation skills, and a flexible approach.

What We Offer

  • Job stability and a clear path for career progression and internal development.
  • Amazing on-the-job training and development opportunities.
  • 10% store discount across all B&M & Heron Foods stores, with regular double discount events.
  • Access to our exclusive colleague benefits portal, including discounts for retailers, hospitality, and more.
  • Wellbeing support and guidance through our Employee Assistance Programme.

Why B&M?

We are one of the fastest-growing retailers in the UK, with over 720 stores and an exciting plan for new openings in 2024. Joining us means you can be part of an extraordinary journey, with a clear progression pathway up to Deputy Store Manager and beyond.



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