Hotel Operations Manager
2 weeks ago
We are seeking a highly skilled Hotel Manager to lead our team at Roomzzz York, a luxury aparthotel located in the heart of the city. As a Hotel Manager, you will be responsible for delivering exceptional guest experiences and driving revenue growth.
Main Responsibilities:
- Manage the day-to-day operations of the hotel to maximise revenue and ensure service and product quality are maintained.
- Organise and carry out administrative tasks in relation to weekly invoicing, cashing up and updating reporting schedules.
- Manage both guest and account receivable ledgers.
- Responsible for all daily revenue controls, deductions, refunds in accordance with brand policies and procedures.
- Ensure the pro-active and re-active maintenance program is maintained, to protect and improve the product delivery.
Requirements:
- Minimum 2 years experience as a Hotel Manager or Assistant Hotel Manager.
- Strong leadership skills
- Excellent customer service and problem solving skills
- Ability to manage, nurture and develop a team effectively
- Excellent standard of competency of IT systems; MS Office, Hotel booking systems.
Roomzzz offers a competitive salary and benefits package, including a Company Bonus Scheme, Cycle to Work Scheme, 25 days annual leave, High Street Discounts portal, Health Cash Back Plan, Annual Awards celebrations and many more Perkzzz. If you are a motivated and experienced Hotel Manager looking for a new challenge, please apply today.
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