Store Manager

4 weeks ago


Birmingham, Birmingham, United Kingdom Aveda Full time
Aveda - Store Manager - BirminghamJob Summary: We are seeking a highly motivated and experienced Store Manager to lead our retail team in Birmingham. The successful candidate will have a proven track record of driving sales growth, improving customer satisfaction, and developing high-performing teams.

Key Responsibilities:
• Lead and manage a team of sales associates to achieve sales and customer service targets
• Develop and implement business plans to drive sales growth and improve customer satisfaction
• Provide inspirational and personalized customer service to drive sales and customer loyalty
• Manage store operations, including inventory, facilities, and cash reconciliation
• Create and execute in-store events to drive sales and customer engagement
• Analyze sales data and make informed decisions to drive business growth

Requirements:
• Proven retail management experience, preferably in cosmetics
• Ability to provide inspirational and personalized customer service
• Previous business planning experience, including setting sales and customer service targets
• Previous retail operations experience, including inventory and facilities management
• Proven track record of leading a team to achieve sales and customer service targets
• Experience of creating and executing in-store events
• Ability to work retail hours, including days, nights, weekends, and special events
• Previous experience with retail point-of-sale software

About Us:
Aveda is an equal opportunities employer, committed to diversity and inclusion. We offer a competitive remuneration and benefits package, as well as opportunities for career development and growth.

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