Automotive Service Advisor
1 month ago
C&B Recruitment is seeking an experienced Service Advisor to join a successful aftersales team in Wakefield. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring seamless vehicle handovers, and working closely with the workshop, parts, and sales departments.
Key Responsibilities:- Meet and greet customers, providing a smooth service experience from drop-off to vehicle handover.
- Book customer vehicles for services, MOTs, and repairs, ensuring timely completion.
- Keep customers informed about their vehicle's progress, authorizing additional work and making follow-up calls to discuss further services.
- Liaise with the workshop, parts, and sales departments to guarantee customer vehicles are ready on time.
- Upsell work, parts, and accessories whenever possible, capitalizing on opportunities to sell additional products and services.
- Previous experience as a Service Advisor in the motor trade.
- Experience working within an aftersales department.
- Full driving license required.
- Stable career history.
If you have the necessary skills and experience, please contact Jamie Clarkson at C&B Recruitment for more information.
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