Service Advisor

7 months ago

Wakefield, United Kingdom Calex UK (Stellantis Automotive Recruiter) Full time

**Do you have a passion for incredible customer service and an interest in the automotive industry, whether above or below the bonnet?**

We looking for a **Service Advisor** to join the friendly team at **Evans Halshaw Vauxhall & Peugeot** car dealership in **Wakefield**.

We’re welcoming applicants who have previous Service Advisor experience, or someone with a background in customer service who’s looking for a new career.
- **Basic salary £24,465**:

- **Plus bonus £4,800**:

- **Pension**:

- **Critical illness pay**:

- **Life assurance**:

- **23 days holiday, plus bank holidays**:

- **Exclusive company discounts on used car purchases, leasing deals and aftersales services**

**The role**:
As a Service Advisor, you’ll be the link between our customers and the workshop and will manage their experience from beginning to end. You’ll take care of our customers’ service bookings, whilst offering advice and keeping customers fully informed throughout the time their car is with us.
- Provide estimates for work, and book in service and repair work for our customers’ vehicles
- Advise on a recommended course of action to our customers, and accurately invoice for any work carried out
- Keep our customers fully informed of all available extras, accessories and value products, whilst maximizing the opportunity to upsell

**What qualities do you need to succeed in the Service Advisor role**:

- Background in customer service and an interest in the automotive industry
- Flawless organisation skills, and confidence with using computer systems
- Experience of sales, with the ability to maintain customer service levels whilst meeting KPIs and deadlines in a fast-paced environment

**Why Evans Halshaw Vauxhall & Peugeot is a great place to work**:
They are a long standing, busy and very successful main dealership

You will have access to regular manufacturer training to help you succeed and develop your career

They offer strong rewards, incentive programmes and great career opportunities

You will be supported by a motivating Service Leader and work alongside a great team

**About Calex UK and the recruitment process**:
Calex UK is a training provider for a number of automotive manufacturers, including Stellantis who manufacture brands such as Vauxhall, Peugeot, Citroen & Fiat.

Calex UK is also an automotive recruiter and are contracted to Stellantis to support and supply talent for roles within their UK dealership network.

HP

**Job Types**: Full-time, Permanent

**Salary**: Up to £29,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Flexitime
- Free parking
- Life insurance
- Sick pay

Schedule:

- Day shift
- Flexitime
- Monday to Friday

Ability to commute/relocate:

- Wakefield, WF1 5DR: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Please tell us briefly why you would like to work as a Service Advisor at this Vauxhall & Peugeot Dealership and what relevant experience you have for the role.

**Experience**:

- Service Advisor in a Car Dealership: 1 year (preferred)
- Other Customer Service Job: 1 year (required)

Licence/Certification:

- UK Driving Licence (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: Evans Halshaw Service Advisor Wakefield

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