Automotive Service Advisor

1 month ago

Wakefield, United Kingdom C&B Recruitment Full time

Automotive Service Advisor

Wakefield

£26,000 Salary - £33,000 OTE

C&B Recruitment are currently looking for a Service Advisor to join a busy aftersales department in Wakefield. You will ideally have experience as a Serive Advisor within the Motor Trade.

Overview:
As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our service department. This is an excellent opportunity for someone with a passion for delivering top-notch customer experiences.

Duties of a Service Advisor:

- Greet customers and assist them with their service needs
- Listen to customer concerns and accurately document them
- Provide recommendations and estimates for necessary repairs or maintenance
- Schedule appointments and coordinate service timelines
- Communicate with technicians to ensure timely completion of work
- Keep customers informed about the status of their vehicle repairs
- Process payments and handle cash transactions
- Maintain accurate records of customer interactions and service history

Qualifications:

- Excellent customer service skills with a friendly and professional demeanor
- Ability to effectively communicate technical information to customers in a clear and understandable manner
- Detail-oriented with strong organizational skills
- Proficient in cash handling and basic math skills
- Ability to multitask in a fast-paced environment
- Strong problem-solving abilities

We offer competitive compensation and benefits packages, including retirement plans, and opportunities for career advancement. Join our team of dedicated professionals who are committed to providing exceptional service to our valued customers.

If you meet the qualifications listed above and are ready to take on this exciting opportunity, please submit your resume for consideration. We look forward to hearing from you

**Job Types**: Full-time, Permanent

**Salary**: £26,000.00-£33,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus

Work Location: In person

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