Trainee Service Advisor

1 week ago


Wakefield, Wakefield, United Kingdom Cars 2 ltd Full time
Cars2 are a highly successful motor retailer based in West and South Yorkshire. We have grown extensively in recent years and now represent several the world's leading motor brands, including Hyundai, SEAT, Renault, Dacia, MG and Nissan

We have a fantastic and exciting opportunity for an experienced Trainee Automotive Service Advisor to be based in Renault Wakefield


Join our team as a Trainee Service Advisor and you will be embarking on a career with great prospects and will play a crucial role in driving our business forward.

Friendly and professional, you will be the first point of contact for customers visiting the Dealership and, as such, you'll be an important ambassador for the Brand.


Remuneration
For the role of Trainee Automotive Service Advisor you will receive:

  • Industry leading basic salary of £22,500
  • Strong career prospects with a reputable Brand
  • Training & Development, with the Manufacturer
  • Life Assurance and pension scheme

33 days holiday (inclusive of bank holidays)

  • Retail discounts
Duties Include

As Trainee Service Advisor you will be:

  • Greeting and liaising with Customers
  • Answering the Telephone
  • Informing Customers of Workshop progress, keeping them updated and aware of progress at all times
  • Coordinating with the Workshop & other Internal departments
  • Explaining detailed works carried out on customer vehicles
  • Raising Invoices
  • Taking payments from customers
  • Maintaining our customer database, ensuring details are correct and up to date
Skills Required
The role of Trainee Service Advisor would suit an individual with passion for the industry and the desire to build a successful career, with the following skills:

  • Excellent standard of Customer Care
  • Approachable & confident personality
  • Ability to communicate professionally with customers facetoface
  • Strong interpersonal skills and ability to adapt communication styles to different audiences
  • Proficient use of Computers and a quick leaner of new Computer systems
  • Initiative

Work Location:
In person

Reference ID:
Trainee Service Advisor Renault Wakefield
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