Senior Service Advisor

1 week ago


Wakefield, Wakefield, United Kingdom Pendragon Full time

Senior Service Advisor

Evans Halshaw Vauxhall Peugeot Wakefield

Salary of £25,942 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services


Are you a service advisor looking for a new and exciting challenge? Can you deliver outstanding customer care and satisfaction? Then look no further, this Senior Service Advisor role is just for you.


As a Senior Service Advisor, you will have a passion and love for customers and get a buzz from providing a great customer experience.

Recent/current experience within a customer service role would be helpful, either from hospitality, retail or contact centre type environments.

It would be great if you had a passion for the automotive industry or just an interest in cars, from how great they look to what's under the bonnet - we don't mind

As a Senior Service Advisor, it is essential that you hold a full UK drivers' licence.

What does the role of Senior Service Advisor involve?

  • Providing estimates, booking and scheduling service/repair work
  • Advise a recommended course of action and accurately invoice for work carried out
  • Ensure customers are fully informed of all available extras, accessories and value products
  • Be a main point of contact and offering support and guidance to customers and managing customer complaints
  • Work with the aftersales team providing coaching and support to ensure an efficient and seamless experience for our customers
  • Deputise for the Service Leader

What do you need to succeed as a Senior Service Advisor?

  • Previous / current Service Advisor experience from within the motor industry, knowledgeable of how the department can operate efficiently and effectively, supporting service advisors, training and upskilling
  • Great organisation/admin skills and experience using computer systems
  • Upselling experience as well as being comfortable in fastpaced environment
  • Able to maintain customer service levels whilst meeting KPI's and deadlines


  • Wakefield, Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    Would you like to be part of a team delivering an invaluable service to the patients of Yorkshire?Would you like to work for an ambitious and challenging organisation which will share your passion for high quality patient care?Yorkshire Ambulance Service NHS Trust is now recruiting for Senior Clinical Advisors in our Emergency (999) Operations Centres based...


  • Wakefield, Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    Would you like to be part of a team delivering an invaluable service to the patients of Yorkshire?Would you like to work for an ambitious and challenging organisation which will share your passion for high quality patient care?Yorkshire Ambulance Service NHS Trust is now recruiting for Senior Clinical Advisors for a rotational role to fit alongside your...

  • Service Advisor

    1 week ago


    Wakefield, Wakefield, United Kingdom Octane Recruitment Full time

    Service Advisor VacancyWakefieldSalary: £24,500 basic plus Comms/Bonus £30,000Hours of Work: Monday to Friday 8.00am-5.30pm Saturday :00am-12.30pmOC12800We are currently recruiting for a Service Advisor within a Main Car Dealership in the Wakefield area. This is a supberb opportunity to work with one of the world's leading Brands.Fantastic benefits package...

  • HR Advisor

    1 week ago


    Wakefield, Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    The People and Organisational Design Directorate has exciting immediate opportunities for HR Advisors to join us through to the end of March 2024 as we go through a period of cultural change, with increased activity levels, exciting projects and increased organisational change. Working within our People and Organisation Development directorate, with the...


  • Wakefield, Wakefield, United Kingdom Cars 2 ltd Full time

    Cars2 are a highly successful motor retailer based in West and South Yorkshire. We have grown extensively in recent years and now represent several the world's leading motor brands, including Hyundai, SEAT, Renault, Dacia, MG and NissanWe have a fantastic and exciting opportunity for an experienced Trainee Automotive Service Advisor to be based in Renault...


  • Wakefield, Wakefield, United Kingdom Page Personnel - UK Full time

    Permanent role with progression opportunities Competitive salary of £24,600About Our Client:This is an exciting opportunity for Customer Service Advisors to join an established and expanding team. Paying a competitive basic salary (rising after probation), and offering some great benefitsAs a Customer Service Advisor you will; Provide high levels of...

  • Service Advisor

    1 week ago


    Wakefield, Wakefield, United Kingdom Sandal BMW Full time

    Are you a friendly, energetic and resourceful person? Do you thrive in a challenging environment and enjoy delivering exceptional customer service while achieving your goals?The importance of this key role is paramount to Sandal; being one of the largest privately owned BMW/MINI Retailers in the area, our aim is to deliver a premium service. Reporting...

  • Service Advisor

    1 week ago


    Wakefield, Wakefield, United Kingdom Additional Resources Ltd Full time

    Service Advisor - Motor VehicleLocation: WakefieldSalary: Upto £28,000 OTE + 33 days holiday statutory bank holidays)Immediate startOur client are a highly successful motor retailer based in West and South Yorkshire and are now seeking a Service Advisor to join their team.Duties Include: Greeting and liaising with Customers Answering the Telephone Informing...

  • Senior HR Advisor

    1 week ago


    Wakefield, Wakefield, United Kingdom Venn Group Full time

    Keywords: HR, Employee Relations, Absence ManagementJob Title: Senior HR AdvisorJob reference: FAU/68080Job description: A well-established public sector organisation in the Wakefield area are currently recruiting for a Senior HR Advisor to join their team on a permanent basis. This is a hybrid position with some regional travel. Support managers and...


  • Wakefield, Wakefield, United Kingdom 360 Recruitment Consultancy Ltd Full time

    360 Recruitment are a specialist Technology recruiter, currently recruiting for an IT Customer Service Advisor to join one of the fastest-growing IT Managed Service Provider in the UK.**Role: **IT Customer Services AdvisorSalary:Up to £27,500 + BenefitsPermanent Role:Full Time - PermanentLocation:Office based in Wakefield (Tuesday, Wednesday &...


  • Wakefield, Wakefield, United Kingdom City & Guilds Group Full time

    Join our team in Wakefield and embark on a fulfilling career in Customer ServicesReady to change your life for the better?- Full-time Role: 35 hours per week- Great Location: Wakefield, with Free Car Parking- Almost immediate interviews and start dates available:Permanent Positions with Excellent Benefits and Growth OpportunitiesWe have several vacancies in...


  • Wakefield, Wakefield, United Kingdom City & Guilds Group Full time

    Ready to change your life for the better?We have several vacancies in our Customer Services department.This is a pure customer service / contact centre role, not sales roleHave you got previous customer service background or maybe you are passionate about great customer experience, and you are looking for your first job???Whatever the answer - we would love...


  • Wakefield, Wakefield, United Kingdom JCT600 Full time

    Service Advisor Apprenticeship - VolkswagenAs a Vehicle Service Advisor working for Volkswagen, you will develop the ability to interpret customer and business needs using technology and resources to deliver first-class customer service.The role of a Service Advisor typically involves: Interpreting customer concerns and liaising with technicians. Booking...

  • 111 Health Advisor

    1 week ago


    Wakefield, Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    IUC/111 Health Advisor WakefieldWe are recruiting for 111 Health Advisors for our Wakefield Call Centre.This is an exciting time to join 111 and we have a variety of rota's to choose from with training courses planned every month.You do not need any experience in healthcare as full comprehensive training will be provided, however you do need to be dedicated...

  • 111 Health Advisor

    1 week ago


    Wakefield, Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    NHS 111 RECRUITMENTFOR OUR WAKEFIELD CALL CENTREAre you looking for a new opportunity, a change of career?We have a variety of full and part time rota patterns and can now offer both full and part time training. This really is an exciting time for you to be part of the NHS111 team.111 Health Advisors are highly trained to assess and negotiate to ensure the...

  • Service Advisor

    1 week ago


    Wakefield, Wakefield, United Kingdom Work Search Recruitment Full time

    We currently have a fantastic opportunity for an experienced Service Advisor to join this busy team in Wakefield.Joining a main franchised dealership you will be responsible for: Establishing rapport with customers and providing excellent service at all times Identifying ways in which you can help the customer and achieve sales targets by selling technician...


  • Wakefield, Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    The Patient Relations Advisors have significant verbal and written contact with patients, their family members, members of the public, other Healthcare staff and YAS management and staff. We are therefore seeking someone who has excellent written and verbal communication skills, displaying calmness tact and diplomacy, and can evidence their ability to deal...

  • 111 Health Advisor

    1 week ago


    Wakefield, Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    Job summary We are recruiting for 111 Health Advisors for our Wakefield and Rotherham Call Centres. This is an exciting time to join 111 and we have a variety of rota's to choose from with training courses planned every month. You do not need any experience in healthcare as full comprehensive training will be provided, however you do need to be...


  • Wakefield, Wakefield, United Kingdom First Choice Recruitment, Wakefield Full time

    Role: Customer Service AdvisorHours: Monday - Friday 8:30am - 4:00pmRate: £10.42 per hour (£11,59 after 12 weeks)Location: Junction 41 WakefieldStart date: ASAPFirst Choice are actively recruiting for a Customer Service Advisor to join our reputable client based in Junction 41 Wakefield. Our client is the largest local authority/public sector buying...

  • 111 Health Advisor

    1 week ago


    Wakefield, Wakefield, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    NHS 111 RECRUITMENT FOR OUR WAKEFIELD CALL CENTREAre you looking for a new opportunity, a change of career?We have a variety of full and part time rota patterns and can now offer both full and part time training. This really is an exciting time for you to be part of the NHS111 team.111 Health Advisors are highly trained to assess and negotiate to ensure the...