Tenancy and Neighbourhood Housing Manager

6 days ago


Witney, Oxfordshire, United Kingdom Cottsway Full time
About the Role

We are seeking an experienced Housing Manager to lead our Neighbourhood Team in delivering high-quality tenancy and neighbourhood services. As a key member of our team, you will be responsible for overseeing the delivery of accessible and responsive customer-focused services, including tenancy support, anti-social behaviour management, and voids and lettings services.

Key Responsibilities
  • Lead the Neighbourhood Team in the delivery of tenancy and neighbourhood services, ensuring excellent customer service standards are met.
  • Develop and implement effective strategies to reduce anti-social behaviour and improve tenancy sustainment.
  • Oversee the delivery of voids and lettings services, ensuring efficient turnaround times and minimizing rent loss.
  • Negotiate and monitor contracts for landscaping, cleaning, and other tenancy and estate services.
  • Ensure compliance with relevant housing and tenant legislation, law, and good practice.
Requirements
  • Proven experience in leading tenancy and neighbourhood services, with expert knowledge of relevant housing and tenant legislation.
  • Excellent communication and problem-solving skills, with the ability to develop collaborative partnerships with statutory agencies.
  • Experience of managing budgets and producing KPI reports.
  • A full driving licence with use of a vehicle is essential.
What We Offer
  • A competitive salary and a range of benefits, including a pension scheme, holiday entitlement, and flexible working policy.
  • Opportunities for career development and growth within our organization.
  • A supportive and enthusiastic team dedicated to providing quality homes in thriving communities.


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